Senior Graphic and Email Designer

Position Description

What does a great Senior Graphic and email Designer do?

Fiserv is seeking a Senior Graphic and email Designer to join its dynamic, high energy Client Engagement team. This talented individual is a fresh creative thinker with an ability to multi-task while supporting the various needs of the multi-disciplinary consumer and business-to-business marketing teams, account teams and leadership organization. The right candidate is an experienced hybrid graphic designer and email marketing specialist that feels comfortable creating for any medium, and is able to code and launch email, set-up art work for digital and print specs and design. He or she has an innate attention to detail and is able to stay structured while delivering creative for multiple deadlines.

The Senior Graphic and email Designer is responsible for supporting comprehensive design projects, and ultimately will create, optimize and organize design elements for both digital artwork and print. Specific deliverables span email development, infographics, interactive media, photography, illustrations, line drawings, web/digital design support, print and other larger creative initiatives driven by the Client Engagement team.

The ideal candidate will have a portfolio that reflects his/her design abilities and strengths, and a great sense of design and visual balance.


As a Senior Graphic and email Designer, you can look forward to:

  • Serve as lead Designer on a wide range of projects.
  • Work as part of a team and actively participate in internal kick-offs, brainstorming sessions and reviews.
  • Ability to develop creative that follow creative briefs and adhere to business objectives.
  • Juggle multiple projects while developing high-quality creative and meeting deadlines.
  • Create successful designs for web, social media, email, print and presentations using skills in Adobe Creative Suite software.
  • Fulfill digital graphics needs for websites, digital resources and presentations.
  • Assist with marketing literature, collateral and other print design projects.
  • Create line drawings as needed for digital designs and/or print collateral.
  • Optimize photography for use across all marketing channels - digital, web, social and print.
  • Make sure designs adhere to production specs and can easily transfer to production team.
  • Can assist as needed with production art and preparing files for press.
  • Demonstrate a clear understanding of the Fiserv brand and maintain its integrity in creative development.


  • Stay abreast of trends in design and technology to ensure the team?s creative solutions are relevant and reflective of a global technology leader.
  • Consistently raise the creative bar and design solutions the lift and evolve the Fiserv brand.
  • Knowledgeable about how the organizations work; knows how to get things done through formal channels and the informal network.  Understands the culture of organizations.

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Basic Qualifications for Consideration:

  • Bachelor?s degree (concentration in Graphic Design or equivalent)
  • 5-10 years experience in a Designer role.
  • Proven experience in design applied to digital web, and print.
  • A strong knowledge of current digital platforms, front-end web design, infographics, social media platforms and email templates and print design specifications
  • Prior experience working with Email Service Providers (specific knowledge of IBM Marketing Cloud (formerly Silverpop) platform and tools a plus).
  • Demonstrated knowledge of HTML code, including email coding best practices and troubleshooting.
  • Demonstrated knowledge of Adobe CS6 Design & Web (Photoshop, Dreamweaver, InDesign, Acrobat Pro) or similar Adobe Creative Cloud
  • Knowledge of email and digital design best practices, success metrics, CAN-SPAM legislation and ADA (American Disabilities Act) requirements.
  • Working knowledge of basic web technologies (JavaScript, Flash, SQL, APIs, web platforms and browsers, etc.). Enough to support a dialogue of client support.
  • A great sense of design, visual balance and typography
  • Must be able to work as part of a team to arrive at best creative solution
  • Experience and expertise with current graphic design software and tools, practices and procedures including Adobe Creative Suite (InDesign, Illustrator, Photoshop), Microsoft PowerPoint, Microsoft Excel and Microsoft Word, Keynote and others
  • Knowledge of layout, graphic fundamentals, typography, possibilities and limitations of media
  • Organizational skills Ability to prioritize assignments, and work successfully in a deadline driven environment.
  • Ability to take direction and work in a team environment.
  • Experience working as part of a matrix management or cross-functional team.
  • Ability to communicate effectively (written and verbally) with other designers, project managers, and internal teams.
  • Attention to detail and a focus on quality is a must.
  • Strong work ethic and pride in delivering superior results.
  • Ability to achieve project outcomes and stakeholder satisfaction.
  • Ability to identify project obstacles and proactively mitigate risks.  
  • Escalate and resolves complex issues effectively.
  • Ability to quickly grasps complex concepts and conveys concepts in a way that is easily understood by others.
  • Ability to incorporate feedback and adjust plans or approach.
  • Ability to travel 20%.

Preferred skills for consideration:

  • Experience in banking, financial services, marketing, and/or software industries.
  • Experience with email marketing and service providers and processes specifically IBM Marketing Cloud (formerly Silverpop).
  • Experience with distributed marketing and marketing automation platforms and tools.

Who We Are:

This position resides within the Billing and Payments Group with a primary emphasis on the electronic payments division to support our client partnerships for the Integrated Payment Strategy. 

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

Company Description:

Going Up?  Today’s shifting demands require a partner who shares your goals with the proven expertise to help you reach them.  For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth.  With Fiserv, you have the power to go places.  The power within.  www.fiserv.com


Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services – online & mobile banking, account processing, e-payments, lending, wealth management...our technology makes the difference in every interaction.


Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.

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