Program Manager, Information Assurance

Position Description

This position can work in the Alpharetta, GA, Frisco, TX, Brookfield, WI, or Troy, MI office. The preferred location is the Alpharetta, GA office.

What does a great Program Manager, Information Assurance do?

You will ensure Fiserv?s ability to deliver solutions that meet client and enterprise expectations for security and compliance. You will play a critical leadership role and serve as a primary point of contact. You will also have the opportunity to drive leadership escalations for Compliance & Information Assurance strategic projects and programs.

As a Program Manager, Information Assurance, you can look forward to:

Sharing your leadership, vision, strategy and oversight of the strategic projects and programs to ensure successful delivery of products and services. This position will give you the opportunity to exercise a wide variety of skills and experiences, blending program management, relationship management, and process improvement/organizational change skills into a program management role. You will be empowered to deliver on the promise of One Fiserv.

Your responsibilities will include:

  • Formulating, gaining alignment, and executing on program approach, end state vision and roadmap for the program.
  • Building and cultivating a high performance matrix Fiserv team ensuring predictable, consistent, and successful program delivery through direct management and overall coordination of all related projects and tracks of work.
  • Building and developing internal relationships and being seen as a single point of contact for issue resolution throughout program development and delivery. Developing and maintaining strong working relationships and strategic partnerships with key stakeholders/customers across groups and/or business units to improve effectiveness and influence.
  • Aligning program priorities with product and service delivery requirements.
  • Ensuring a holistic view by coordinating with and monitoring all impacted business processes to support successful execution of strategic Compliance and Information Assurance programs and projects.
  • Ensuring consistent execution of compliance and information security requirements supporting product development and delivery programs.
  • Performing ongoing review of program status; identifying risks. Documenting program progress including implementation, timelines, issues, risks, and successes to maintain program course. Assessing results and implementing risk mitigation solutions as appropriate.
  • Determining, in collaboration with the various areas, the delivery roadmap, staffing plan, roles, skills, and allocation of the delivery teams. Determining if additional staffing is needed for meeting targeted program timelines and maintaining a program timeline with milestones. Communicating program information and status to the executives and partners, and providing engagement oversight of the program related projects and tracks of work.

You?re the kind of person who:

Has strong project management experience in a large organization within a matrix environment. You are passionate about the opportunity to work on security and compliance projects that have a large impact within the financial services industry. You are looking to work in a fast paced environment in a role that blends your skills and abilities in program management, relationship management, and process improvement/organizational change.

Basic qualifications for consideration:

  • Minimum 6 years of relevant project management experience in a large organization within a matrix environment
  • Knowledge and understanding of IT security controls environment
  • Knowledge and understanding of IT platforms and networking
  • Experience facilitating or coordinating risk assessments (enterprise, asset, physical, etc.)
  • Ability to travel 10%-25% (travel may be less frequent if based in Alpharetta, GA)

Preferred qualifications for consideration:

  • Bachelor?s Degree in Information Technology field
  • PMP certification
  • Six Sigma or similar certification
  • Experience in a regulated industry strongly preferred
  • Security certification(s) (e.g. Security+, CISSP, CISM, CISSLP), Technology Certification(s) (e.g. MCSE, CCNP, CompTIA) a plus

Who we are:

Credit Union Solutions provides integrated account processing solutions for more than one-third of the credit union marketplace, building an innovative foundation for growth, as well as the technology needed to drive efficiency and deliver superior member service in a changing marketplace.

We have a lot to consider, from identifying and adapting to changing regulations and mitigating risk to keeping pace with evolving technology and providing excellent member service. Credit unions' goals aren't new. How they achieve them is. With the right tools in place, Fiserv helps credit unions eliminate barriers to growth, realize efficiencies, ensure compliance, face risk issues head on and provide the superior service members deserve.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

Company Description:

Going Up?  Today’s shifting demands require a partner who shares your goals with the proven expertise to help you reach them.  For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth.  With Fiserv, you have the power to go places.  The power within.  www.fiserv.com


Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services – online & mobile banking, account processing, e-payments, lending, wealth management...our technology makes the difference in every interaction.


Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Project Manager - Technical Program Manager
Atlanta, GA Capgemini
MSP Program Manager
Atlanta, GA Randstad
Technical Program Manager
IT Program Management Consultant
Atlanta, GA Resources Global Professionals (RGP)
Agile Program Manager
Warner Robins, GA Octo Consulting Group