Specialist, Global Travel and Expense Programs

Position Description

Position Purpose:

The Global Card and Expense Programs Specialist is a position within Fiserv Enterprise Sourcing

Services (ESS) responsible for implementing and monitoring compliance to a global card and expense

program, interfacing with business units to ensure program delivery/improvement, and developing

program reporting metrics. The position reports to the Director of Travel and Meeting Events.


Collaborate with colleagues across multiple global business units in technology, finance, tax, and audit to promote the global card program to ensure participation, service delivery, and compliance. Participate in initial configuration and implementation of all new card programs that includes training and support to end users and Corporate Service International service team. Serve as administrator for the automated travel and expense procure to pay reporting software (Concur) and related internal business applications. Responsible for tracking performance by collecting and compiling quantifiable data monthly and comparing actual results against performance goals. Seek opportunities to enhance program automation through partnership with internal application development team, the issuing banks, and other supplier relationships. Work closely with the issuing banks and network to continually improve the corporate card program. Responsible for policy maintenance, defining performance metrics and reporting processes. Complete internal risk compliance and other duties as assigned.



  • Bachelor?s degree preferably in Business Administration, Finance or Accounting

Required Experience:

  • 3+ years job related experience

Preferred Experience:

  • Experience with communicating, implementing programs, and administrating programs

  • Interacting with all levels of the organization and influencing others without direct oversight

  • Knowledge of travel and corporate card programs; and software

Knowledge, Skills and Abilities:

  • Analytical skills and strategy implementation

  • High energy/impact individual

  • Ability to successfully navigate through ambiguities/obstacles through use of facts, evaluation of alternatives, open-mindedness, and well thought-through strategies and prioritization

  • Strong communication, influencing and consultative skills¬ 

  • Presentation skills enabling business unit leaders and suppliers to clearly understand ESS recommendations and Fiserv requirements

  • Proactive and collaborative approach delivering superior internal client engagement

  • Passionate about creating significant accomplishments¬ and identifying process improvements

  • Makes the most of what is provided

  • Detail orientation

  • Proficient in all MS Office applications

  • Ability to travel 10% and flexible to participate in global meetings/conference calls outside of normal business hours

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

Company Description:

Going Up?¬  Today's shifting demands require a partner who shares your goals with the proven expertise to help you reach them.¬  For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth.¬  With Fiserv, you have the power to go places.¬  The power within.¬  www.fiserv.com


Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services ‚€“ online & mobile banking, account processing, e-payments, lending, wealth management...our technology makes the difference in every interaction.


Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.

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